Once you press the “Accept” key you:

You acknowledge having read, recognize, and accept the Privacy Policy of Islandwide Express; and

Acknowledge and agree to be bound by the terms and conditions that govern the use of ISLANDWIDE.COM.

If you don’t accept them nor wish to access our services, please indicate this by pressing the “Exit” key.

Basic Principles of the Privacy Policy of Islandwide Express
Islandwide Express recognizes the importance of protecting the privacy of our customers, users, and visitors to our web site. Please read this privacy policy to learn in detail about our policies and practices with regard to the management of your information and to understand the options at your disposal with respect to the sharing of your information.

All the information we obtain from our clients through our web site is confidential. The information gathered in our web site will be used to improve our services, the offers made to our clients, the content of our web site and, with permission from each one of our visitors, keep them informed of the most recent news and events with regard to the products and services of Islandwide Express. In consideration of the privacy of our clients, Islandwide Express will not share the information obtained through its web site with any other company, third party, or marketing group outside of Islandwide Express company and its subsidiaries, except as permitted or required by law and as stated by us to you, or as per your authorization.

Some areas of our web site, ISLANDWIDE.COM, including but not limited to pickups, surveys, logistics, credit, and delivery materials require that you register and have a password and a user name in order to access such areas. The information obtained from our registered users in these areas will also be used by Islandwide Express for marketing purposes, and cookies will be able to be used in these and other areas described in this policy. In addition, this information will help increase our ability to communicate with our clients about additional services to satisfy our genuine interest to do business (including analyses and marketing studies), establish pricing, credit, improve our billing system and abide by government regulations, state as well as federal.

To collect and utilize the information from our clients, we can contract with suppliers to help us process this information. These suppliers are requested to maintain the confidentiality of this information, and they are restricted from using this information for any purpose other than to help improve the services of Islandwide Express.

Some of the information collected by Islandwide Express is personal information or data related to identifying a person. For example: names, addresses, electronic addresses, credit card numbers, and telephone numbers. Islandwide Express does not sell its data to third partties who might utilize the same to identify a client in an individual manner or a group of clients. Nevertheless, Islandwide Express will provide personal data to government agencies when these are required by law, under regulation protection, or as ordered by a court with competent jurisdiction.

In the event that your relationship as customer of Islandwide Express ceases, the policies and practices in this Privacy Policy, as well as its exclusionary option, will continue to be the norm with regard to that information that we might have collected from you.

Information Captured by ISLANDWIDE.COM from its Visitors
The server of ISLANDWIDE.COM utilizes an extended file that captures: the date and hour of your visit, address from which the visitor accessed ISLANDWIDE.COM’s page, the type of Internet browser and the IP address of the visitor. (Each computer that is connected to the Internet is assigned its own number for purposes of identification, this is the IP address). However, this file does not capture the electronic address of the visitor.

Personal Information from the Visitor
In ISLANDWIDE.COM’s Web site there are actually five areas that require personal information. These are: pickup, surveys, logistics, credit, and delivery materials.
This list could be expanded without previous notice. In the event that these were expanded, additional information could be required. In such areas your name, address, billing information, electronic address, and information about the business profile.

Information Use
The information collected helps us identify the type of content of our web site that our customers value most. We utilize this information to improve the web site as its indicated in this policy. We also utilize this information to send data via electronic mail when you authorize us to, about improvements to the web site and services and to communicate with you for purposes of marketing, in the event you have authorized us to. If you prefer that Islandwide Express does not share this information with outside companies, you can limit such practice (except those allowed by law). Such election means that you require that you be “excluded” of such practice of sharing your information. You recognize that such election of being excluded does not prohibit Islandwide Express from contacting you in the future about additional products and services. Such election only restricts Islandwide Express from sharing your information with non-affiliated companies. If you wish to be exluded from sharing your information with outside sources, press the “Exclude” key. Otherwise, press the “Include” key.

Use of your Personal Information for other Purposes
Islandwide Express will periodically send you information about various products and services if you have authorized us to in the account preferences section. Your preferences can change at any moment.

Exit from ISLANDWIDE.COM to Visit other Web Site through a Link
When you exit the Web site of ISLANDWIDE.COM to visit a third party web site, the only information the third party receives is the fact that you visited them from ISLANDWIDE.COM’s Web site. This only allows the third party web site to monitor the traffic in its web site, but it will not provide it any of the information about you. ISLANDWIDE.COM is not responsible for the privacy policies of third party web sites with links to our web site. You must consult the privacy policies of those web sites to learn how they will utilize your personal information.

Use of Cookies
Cookies are utilized for a variety of purposes. The first is to provide ISLANDWIDE.COM with the ability to personalize the information for certain segments of its customer base. The second is to allow ISLANDWIDE.COM, on certain occasions, the opportunity to group individual customers with information about their profile. This information will be used to improve customer service.

What is a Cookie?
A cookie is a small text file that a web site can send the user’s search engine to save in its hard drive. Once placed in your computer, the cookie will allow the web site to recognize you as a unique individual and will allow it to learn about your preferences about the web site. The majority of search engines are designed to accept cookies, but the user can change the properties of the search engine not to receive cookies or to be alerted when it is sent a cookie.

Removal of a Cookie from your Hard Drive
A cookie can be removed from your hard drive. Also, depending on the type
and version of the search engine you use, you will be able to change the properties of your “cookie” file so that these are not used nor saved. Please review with your search engine service provider for more information about removal of cookies.

Information on Packages
All the personal information (name, address, and telephone number) provided as part of a fowarding transaction represents a register of that business transaction and, as such, it cannot be altered after completing the same, except as provided by the terms and conditions of ISLANDWIDE.COM

Even though we make reasonable efforts to limit access to our installations and vehicles by our authorized personnel only, we are not responsible to maintain confidential the information printed and placed on a visible place of a package or letter.

Links to other Web Sites
ISLANDWIDE.COM offers links to other web sites outside of ours as a service to the user. The inclusion of any link does not imply that ISLANDWIDE.COM endorses that company, the company’s web site, or the products and services that it provides and sells. Islandwide Express is not responsible for the privacy practices or the content of such web sites.

Safety and Integrity of the Information
We care for our database as assets of the company that must be protected against loss and unauthorized access. Islandwide Express utilizes safety techniques to adequately protect the confidential information from unauthorized access inside and outside the company. Access to our customer information is limited to those employees that have a legitimate need to use that information.

The Web site of Islandwide Express is presently located in Puerto Rico. The Web site of Islandwide Express and its support systems employ accepted safety information techniques such as firewalls, access control procedures and cryptography to appropriately protect the confidential information from unauthorized access.

Retention of Client Information
We keep our client information for purposes of business and as required by governmental regulations. For example, we keep the package information, including the name and address, to have evidence of its delivery and to be able to process claim applications. We also dispose of and remove information when the retention periods have expired.

Client Responsibility to Protect the Information and Systems of its Business
Some of the information from the customers of Islandwide Express and their packages is kept in our customers’ offices. The customers worried about the safety of the information in those systems must secure the same by activating physical and electronic access controls to that information.

Web Site of Islandwide Express, ISLANDWIDE.COM
The information that follows describes our committment to protect personal information as applies to the Web site of Islandwide Express, ISLANDWIDE.COM

Information We Obtain and How We Use it
The users of ISLANDWIDE.COM can visit most of our web site without having to reveal who they are nor provide information about themselves. However, some of our interactive services require user identification in order to establish the interactive function. In these cases, we have to request some personal information from the user.

Employment Application
The interested user must indicate all the personal information, address, telephones, and electronic address to send the employment application and résumé electronically.

Package Orientation
The user will include its electronic address

On Line Surveys
From time to time, Islandwide Express will conduct surveys on its web site asking the user personal and demographic information. The responses obtained from our users will be utilized to learn more about our clustomers’ needs and to develop a web site that responds to their needs. The customers will have the option not to participate in forthcoming surveys. Islandwide Express will not share the information obtained in its on line surveys with any business or individuals outside of Islandwide Express, with two exceptions:

Anonymous data, removing all the names, addresses and other personal information that could identify the user.
Suppliers that are responsible to keep the information confidential, and that are restricted from utilizing the information for any purpose other than to help provide services for the customers of Islandwide Express.

Consent to Receive Promotional Material
The Web site ISLANDWIDE.COM allows the user to opt out from receiving promotional material on the part of the company. The selection of the “opt out” option applies to the material that the company sends all of its customers as a result of their participation in ISLANDWIDE.COM. This selection is done by editing the user’s profile in ISLANDWIDE.COM and removing the sign on the box where it reads, “Please indicate the most recent services from Islandwide Express and improvements to the site ISLANDWIDE.COM”.

IP Addresses
The Web site ISLANDWIDE.COM compiles IP addresses for its administrative service and for purposes of safety and statistic analyses. An IP address is a number assigned automatically to a computer every time it is connected to the Internet. We keep a register of these addresses and analyze them in order to understand where the requests originate, be able to offer a more efficient service, increase the safety of the web site, and to generate traffic volume statistics of the web site.

Revision, Modification, and Removal of Personal Information
The users of ISLANDWIDE.COM may revise, modify, or remove the information provided prior when they register in the web site, by simply editing the information contained in their profile inside ISLANDWIDE.COM. The revision, modification, and removal of information are functions in the areas of Preferences and Address Book. The users recognize that ISLANDWIDE.COM will make all reasonable efforts to remove the user’s information when it is thus requested, but that some residual information may remain as a result of the support files and past registers.

Your Consent
The continuous use of the web site on your part means that you agree with the Privacy Policy of Islandwide Express. Islandwide Express reserves, in its discretion, the right to modify, revise, add, or remove at any time parts of this policy. Please periodically review the web site to learn about the most recent changes.

Contact Us
If you have any questions about our Privacy Policy, the practices of our web site, or your experiences in the ISLANDWIDE.COM Web site, you can communicate with us at the following address:

Web master
Islandwide Express
P.O. Box 11670
San Juan, PR 00922-1670

webmaster@ISLANDWIDE.COM